Privacy policy

Last Updated: September 17, 2026

This Privacy Policy describes how AfterNine (“AfterNine,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects your personal information when you visit https://afterninestore.com, use our website, contact us, or make a purchase from our store.

AfterNine is powered by Shopify, which enables us to operate our online store, process orders, and provide related services.

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

We may collect personal information from you directly, automatically through our website, and from service providers or partners that help us operate our store.

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you.

1. DEVICE AND USAGE INFORMATION

When you visit our website, we may automatically collect certain information about your device and how you interact with our website.

Examples may include:

• Web browser type and version;
• IP address;
• Time zone;
• Device type;
• Cookie information;
• Pages or products viewed;
• Search terms;
• Referring websites;
• Shopping cart activity;
• How you interact with our website.

Purpose of collection:

• To load and display the website correctly;
• To maintain website security;
• To understand how visitors use our store;
• To improve our products, services, and website experience;
• To measure advertising and marketing performance.

Source of collection:

• Collected automatically through cookies, log files, pixels, tags, web beacons, and similar technologies.

Disclosure:

• This information may be shared with Shopify, analytics providers, advertising partners, and other service providers that help us operate and improve our website.

1. ORDER INFORMATION

When you place or attempt to place an order, we collect information necessary to process and fulfill your purchase.

Examples may include:

• Name;
• Billing address;
• Shipping address;
• Email address;
• Phone number;
• Payment information;
• Order details;
• Products purchased;
• Transaction details;
• Delivery information.

Purpose of collection:

• To process payments;
• To confirm orders;
• To arrange shipping and delivery;
• To provide customer service;
• To process returns, refunds, cancellations, or exchanges;
• To screen orders for fraud or security risks;
• To comply with legal, tax, accounting, and regulatory obligations.

Source of collection:

• Collected directly from you when you place an order, create an account, contact us, or otherwise provide information to us.

Disclosure:

• This information may be shared with Shopify, payment processors, shipping carriers, fulfillment partners, fraud prevention providers, customer support tools, and other service providers necessary to complete your order.

1. CUSTOMER SUPPORT INFORMATION

When you contact us for customer support, we may collect information needed to respond to your request.

Examples may include:

• Name;
• Email address;
• Order number;
• Contact details;
• Message content;
• Photos, videos, or other evidence you choose to provide for order, return, refund, or product-related issues.

Purpose of collection:

• To respond to your questions;
• To provide customer support;
• To resolve order, product, delivery, return, refund, or payment issues;
• To keep records of customer communications.

Source of collection:

• Collected directly from you when you contact us.

Disclosure:

• This information may be shared with service providers only where necessary to respond to your request, investigate an issue, or provide a customer service solution.

1. ACCOUNT INFORMATION

If you create an account on our website, we may collect and process account-related information.

Examples may include:

• Name;
• Email address;
• Login details;
• Account preferences;
• Order history;
• Saved addresses;
• Communication preferences.

Purpose of collection:

• To create and manage your account;
• To provide order history and account features;
• To improve your shopping experience;
• To communicate with you about your account or orders.

1. HOW WE USE PERSONAL INFORMATION

We use personal information for the following purposes:

• To provide, operate, and improve our website and services;
• To process payments and fulfill orders;
• To arrange shipping and delivery;
• To communicate with you about your order;
• To provide customer support;
• To process returns, refunds, cancellations, and exchanges;
• To detect, prevent, and investigate fraud, abuse, security risks, or unauthorized activity;
• To personalize your shopping experience;
• To send marketing communications where permitted by law or with your consent;
• To show relevant advertising and measure advertising performance;
• To comply with legal, tax, accounting, regulatory, or law enforcement obligations;
• To enforce our Terms of Service and other store policies.

1. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to third parties where necessary to operate our store, provide our services, comply with law, or protect our rights.

This may include disclosure to:

• Shopify, which powers our online store;
• Payment processors and payment service providers;
• Shipping carriers and fulfillment partners;
• Customer support providers;
• IT, hosting, cloud storage, security, and fraud prevention providers;
• Analytics providers;
• Advertising and marketing partners;
• Professional advisers, such as legal, accounting, tax, or compliance advisers;
• Government authorities, courts, regulators, or law enforcement where required by law;
• Other parties in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of assets.

We do not sell your personal information in the ordinary meaning of selling customer lists for money.

However, some privacy laws may define certain advertising or analytics activities as “sale,” “sharing,” or “targeted advertising.” Where applicable, you may have the right to opt out of such activities.

1. SHOPIFY

Our store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you.

Information you submit through our website may be processed by Shopify in order to provide store functionality, checkout, payment processing, fraud prevention, analytics, and related services.

You can learn more about how Shopify processes personal information here:

https://www.shopify.com/legal/privacy

You can also review Shopify’s consumer privacy information here:

https://privacy.shopify.com/en

1. PAYMENT INFORMATION

Payment information is processed by payment service providers and payment processors used by our store.

We do not directly store full credit card or debit card numbers on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

1. SHIPPING AND FULFILLMENT

We may share order and delivery information with shipping carriers, logistics providers, and fulfillment partners so that your order can be packed, shipped, delivered, tracked, and, where applicable, returned.

This may include your name, shipping address, phone number, email address, order details, tracking information, and customs-related information where required for international delivery.

1. MARKETING AND ADVERTISING

We may use personal information to send marketing communications and show relevant advertising, where permitted by law.

This may include email marketing, retargeting ads, product recommendations, advertising measurement, and audience analytics.

We may work with advertising and analytics partners such as:

• Google Analytics;
• Google Ads;
• Meta / Facebook Ads;
• TikTok advertising tools;
• Shopify marketing and analytics tools;
• Other advertising, analytics, or marketing service providers.

These partners may use cookies, pixels, tags, or similar technologies to collect information about your activity on our website and other websites.

You can manage or opt out of certain advertising through:

Google Ads Settings:
https://www.google.com/settings/ads/anonymous

Google Analytics Opt-out:
https://tools.google.com/dlpage/gaoptout

Facebook Ad Preferences:
https://www.facebook.com/settings/?tab=ads

Digital Advertising Alliance Opt-out:
https://optout.aboutads.info/

1. COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small files placed on your device when you visit a website.

We use cookies and similar technologies to operate our website, remember your preferences, keep your cart active, understand website usage, improve our services, and support marketing and advertising.

Types of cookies we may use include:

• Strictly necessary cookies: required for website operation, checkout, cart, security, and account functions;
• Performance and analytics cookies: help us understand how visitors use our website;
• Functional cookies: remember preferences and improve your shopping experience;
• Advertising cookies: help us show and measure relevant advertising.

Examples of cookies and similar technologies may include Shopify cookies, analytics cookies, advertising pixels, and tracking technologies used by service providers.

You can manage cookies through your browser settings. If you block or delete cookies, some parts of our website may not function properly.

For more information about cookies, visit:

https://www.allaboutcookies.org/

1. DO NOT TRACK AND GLOBAL PRIVACY CONTROL

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, we do not alter our data practices in response to Do Not Track signals.

Where required by applicable law, we may recognize Global Privacy Control signals as a request to opt out of certain sale, sharing, or targeted advertising activities for the browser or device sending the signal.

You can learn more about Global Privacy Control here:

https://globalprivacycontrol.org/

1. LEGAL BASIS FOR UK AND EEA USERS

If you are located in the United Kingdom, European Union, or European Economic Area, we process your personal information only where we have a valid legal basis.

Depending on the circumstances, our legal basis may include:

• Contract performance, such as processing and fulfilling your order;
• Consent, such as where you subscribe to marketing communications;
• Legitimate interests, such as improving our services, preventing fraud, and operating our business;
• Legal obligations, such as tax, accounting, customs, consumer protection, and compliance requirements.

1. INTERNATIONAL TRANSFERS

We operate from China and use service providers that may process personal information in different countries, including countries outside your place of residence.

When personal information is transferred internationally, we rely on appropriate safeguards or recognized transfer mechanisms where required by applicable law, such as standard contractual clauses or other lawful transfer mechanisms.

1. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce our agreements, and protect our rights.

Retention periods may vary depending on the type of information and the reason it was collected.

You may request deletion of your personal information where applicable law gives you that right. We may retain certain information where required or permitted by law.

1. SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Please do not send sensitive or confidential information to us through insecure channels.

1. CHILDREN’S PRIVACY

Our website and services are not directed to children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete it where required by law.

1. YOUR PRIVACY RIGHTS

Depending on where you live, you may have some or all of the following rights:

• The right to access or know what personal information we hold about you;
• The right to request correction of inaccurate personal information;
• The right to request deletion of personal information;
• The right to request a copy of your personal information;
• The right to restrict or object to certain processing;
• The right to withdraw consent where processing is based on consent;
• The right to opt out of sale, sharing, or targeted advertising where applicable;
• The right to appeal a privacy rights decision where applicable.

These rights are not absolute and may apply only in certain circumstances.

To exercise your rights, please contact us at:

afterninestore@outlook.com

We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

1. CALIFORNIA AND CERTAIN US STATE PRIVACY RIGHTS

If you are a resident of California or another US state with applicable privacy laws, you may have the right to:

• Know what categories of personal information we collect;
• Know the sources of personal information;
• Know the purposes for collecting or disclosing personal information;
• Know the categories of third parties to whom information is disclosed;
• Request access to personal information;
• Request deletion or correction of personal information;
• Opt out of sale, sharing, or targeted advertising where applicable;
• Limit use of sensitive personal information where applicable;
• Not be discriminated against for exercising your rights.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

1. UK AND EEA PRIVACY RIGHTS

If you are located in the United Kingdom, European Union, or European Economic Area, you may have rights under applicable data protection laws, including the right to:

• Access your personal information;
• Correct inaccurate information;
• Request deletion;
• Restrict processing;
• Object to processing;
• Receive your data in a portable format;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with your local data protection authority.

1. EMAIL MARKETING

If you subscribe to our marketing emails, we may send you promotional messages about products, offers, updates, or store news.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.

Even if you unsubscribe from marketing emails, we may still send non-promotional messages related to your orders, account, customer service requests, legal notices, or policy updates.

1. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, apps, or platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

If you visit a third-party website, you should review that website’s own privacy policy.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations, or operational needs.

When we update this Privacy Policy, we will revise the “Last Updated” date above and post the updated version on our website.

1. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

AfterNine
Email: afterninestore@outlook.com
Business Location: Xinyouke, Cuiping Street, Qianshan Subdistrict, Xiangzhou District, Zhuhai, Guangdong 519000, China

The operator of AfterNine is the controller of your personal information for the processing described in this Privacy Policy, except where this Policy identifies another controller.